Handy when away from your cabin to call cabin mates or order services. Special Haven menus for The Haven Restaurant and in-suite dining. Any discussion of tipping on a cruise will bring out a wide variety of opinions. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). Ship and Suite Orientation. With Europe-trained butlers, there is no request that is to challenging for them to handle. DECK 18. Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). Your butler is there to make it happen. But if you're cruising The Haven, you're in for a special treat. Or relish a quiet moment after the kids retreat to their room. 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As first time suite passengers enjoy the services offered - on the next cruise. The Maite'd was appalled and informed us.the butler will do that. We used the butler very little outside his duties, most of which could easily have been done by the room steward. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? Hey! Guide and tips to Norwegian Cruise Line's The Haven That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. These stories will help: A beginners guide to cruise line loyalty programs. Some folks may imagine their butler to be like those they've seen on TV while watching Downton Abbey but there is quite a range of how they will interact with guests. cleaned and ready - that failing then escorted to the Haven restaurant or other specialty restaurant for lunch. Many other mass market cruises offer butler service for parts of the experience, for instance, we had a butler for our private beach villa at Half Moon Cay while sailing on Holland America Line. Check out each port from your private balcony. Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. In theory, a host agency is not liable to clients of a sub-IC for their acts or omissions. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Evening turndown service in staterooms. Your personal stateroom butler will unpack your luggage, pick up your laundry, pour glasses of champagne upon your arrival and serve you in-suite afternoon tea. Hello all, my parents (90 and 77) still enjoy cruising. Many cruise ships don't have any concierges or butlers at all. Butler & Concierge Service Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. Full Time, Part Time position. The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. ), http://boards.cruisecritic.com/showthread.php?t=2518748&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2495216&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2395495&highlight=butler+request. They also explain how you access certain parts of the ship so, for . Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. realize that you can be selective about all those services but find out what level you like to be pampered at. The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. Unwind in your own stylish space, featuring a living and dining area and the option of extra bedding to sleep up to four* guests. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. Call me with your order and I will set up your room." On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. The thought was that the Butler and Concierge services could assist with making it more enjoyable for them. Butler/concierge service: - Norwegian Cruise Line - Cruise Critic Community Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Listed on 2023-03-02. . Available on Pride of America, Norwegian Dawn and Norwegian Star. Ours is a mini spa suite by the way, Night night. Terms apply to the offers listed on this page. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. Home Company Locations Phoenix Concierge Services. Related: Is Disney Cruise Line concierge level worth it? Luxurious details such as platinum keycard to stateroom. When we traveled with the grandchildren, the butler always made sure their favorite snack was in the room. Planning a cruise for the coming year? They will give you a personal one time briefing about the ship and where to find the facilities and how things operate. Both may be able to offer similar types of help such as assisting with booking dinner reservations or reserving seats for a show, the level of service is not the same. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. Aft balconies and mini suites don't have butlers or concierge, just great balconies! Plates, glassware, setting up food, etc. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. Double balcony is offered on Norwegian Dawn. We have a young child so we wouldn't be asking for much, we simply asked for AJ for the kid it took 2 days for the juice but our neighbors got 3 meals a day in there room. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. FNP /PA-C - CenterWell - Alhambra Clinic With two bedrooms, one with a king-size bed and walk in-closet and one with two lower convertible beds, there is plenty of space for the whole family. Whenever you need the high-touch to make your cruise extra special, the Royal Genie is there to cater to you. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. He/she isn't just "yours". Not Haven, but never the less, butler service and had issues with 1 butler, but after talking over the issues with the concierge, the issues were corrected. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. ACCOMMODATIONS - Cruises - Norwegian Cruise Line Best Cruise Deals | NCL LauraS was busy handling technical details with the registration process. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. Meaning if you never use them or call them they aren't being productive. The concierge takes care of your needs OUTSIDE of the room - so things like shore excursions, restaurant reservations, spa appointments, priority disembark at ports, priority tendering, etc. However, they are also increasingly found on ships that have "ship-in-a-ship" concepts like Norwegian Cruise Line's The Haven and MSC's Yacht Club. I didn't ask for any other meals in our room on that, or any other cruises. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. This is a question that we are often asked by guests. Fire Chief, September 20, 2017 in Norwegian Cruise Line. The Haven has plenty of space for guests to lounge and relax. Guests will experience a vacation different that that typically found onboard. This is always the case at Great Stirrup Cay, which features a Red Carpet area to the left of the main gathering area at the tender docks. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. So don't have to much expectations. With up to 574 sq. ft.*, you have space for up to eight guests. Learn more. Related: 11 extra charges on cruise ships that will drive you nuts and what to do about them. NCL introduces concierge service for top guests - Travel Weekly It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? LauraS If you forget let say your jacket and your in the theater you call your butler. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. Seldom travelers may not get enough value to warrant the cost. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. Assists with priority access to tenders to shore. Passengers exempted from the new (uncommon for the industry) room service fee are only the occupants of "The Haven" suites. It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. With up to 598 sq. Your Butler will do lots of things over and above what your room steward will do, For instance, he/she can help you unpack, serve a full breakfast or evening meal in your room, and many other things. In one case I waited in the Lounge for my Butler escort. Another thing to consider doing is to fill out Hero cards for the workers. The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. Pride of America cabins and suites | CruiseMapper Butler Service - Norwegian Cruise Line - Cruise Critic Community They also feature two bathrooms, two TVs, a living room with a pullman bed and a large private balcony. So we'll be trying that out next summer! Guide and tips to Norwegian Cruise Lines The Haven. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. And be sure to call for butler and concierge service anytime you like. Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. Cocktail party with the cruise ships officers. //Phoenix Concierge Services - One Concierge Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. A butler, on the other hand, is much more focused on your in-cabin experience. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. We may receive compensation when you click on links to those products. Priority when making specialty dining reservations and entertainment onboard. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. An aft-facing mini-suite would not include a butler/concierge. Related: Are drinks packages worth the price? first time, my mom's card didnt have her picture loaded when she scanned at security. fortunately, we knew where to go and were very familiar with NCL, but had we been first timers, and had not researched, we most likely would have missed embark day lunch at cagneys. Thanks to all. the concierge left us behind. This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. ft. This will greatly affect the level of tips that you are expected to reward their service with. Have your butler arrange a culinary feast in your dining area. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) Dine together as your butler serves a meal from our special Suite menu. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. I would have found that to be unacceptable too. Related: The 5 best cabin locations on any cruise ship. Related: Inside Regents new $11,000-a-night super suite. Improve earnings, maximize rewards and track progress toward dream trips. You can make all kinds of special requests and he'll do what he can to fulfill your shipboard dreams. I thought our room steward did the cleaning and turning down/making up. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. CC Help Jenn Look for the connecting stateroom icon. In some instances, your cruise ship butler may be shared by an entire group of suites and in other instances your butler is assigned just to you.
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