In early March, when COVID-19 first began rearing its head around the world, few could imagine the toll it would take on the fashion industry. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. Dates will be confirmed at a later date. In our few workspaces that do remain open, we are taking industry-leading precautions to keep our teams healthy and safe. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. If you purchased from aritzia.com, you can ship your return back via mail using your return shipping label included in your order. Were following every protocol and doing everything we can in our boutiques, distribution centres and support offices to ensure the safety of our people, our community and you. Net revenue increased by about. Still, theres no disputing the power of a major celebrity social media endorsement. *The Aritzia Community Relief Fund amount is displayed in Canadian Dollars. See, Click to View our Accessibility Statement. Were in this together. Follow the steps below to complete online returns for online purchases. Free shipping & free returns on all orders, all the time. "Our clients have faced a lot of change this year as a result of COVID-19 and the comfort and consistency of beautifully made clothes is an Aritzia constant they can count on.". All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. Orders purchased on aritzia.com via Afterpay will only be eligible for a refund to your Afterpay account when you mail them back to us. Reopened stores have exceeded the companys expectations so far, said Hill, noting the company is viewing the second quarter with cautious optimism as we prepare for a period of recovery., During the first five weeks of the quarter, reopened stores have performed at 55 per cent to 65 per cent of last years revenue levels, he said, calling that well above our initial expectations., We dont know what the new normal will hold until sometime next year.. In sum, they areexecuting extremely well across every key element and have been able to meet the customer where she wanted and expected to be, in this Covid marketplace.. We work hard to create opportunities for young women to join the workforce and gain skills to grow in multiple career paths because championing, supporting, and growing women in leadership and across all levels of our organization is core to our beliefs., Tasha Tilberg with her twins, wearing the Cause Mom collection, a unique collaboration with Cause We [+] Care, Photo Credit: Courtesy of Aritzia. In addition to collection launches, new product launches this year will include intimates and swim, Hill said. VANCOUVER, B.C. Keep reading to see a few more appreciative posts, and then check out the sets you can send to a loved one or hero in need. Each Community Sponsor Package consists of two of Aritzias most-loved Tour t-shirts and two pairs of iconic Aritzia Atmosphere leggings all featuring the custom heart-inspired Aritzia Community logo. Hey! Steady, now. Aritzia Return Policy for Online Purchases If you bought your regular-priced merchandise online, you can return the items within 14 days from the shipping date and receive a full refund. The brand is also leaning in on its Diversity & Inclusion initiative, which is newly committing $1 million CAD to internal improvements. Opinions expressed by Forbes Contributors are their own. In addition, one of our board committees oversees governance and diversity, which includes consideration for female representation both on our board and in senior management positions. It wasnt easy seeing all our boutiques closed and the corresponding decline in our revenues and our profitability, said CEO Brian Hill during a conference call with analysts Thursday after the company released its first-quarter financial results. Can I make changes to my aritzia.com order after I submit it? All of this transpired without having to lay off a single employee. Packages are free of charge for licensed Canadian female healthcare workers, including doctors, nurses, and healthcare aides caring for COVID-19 patients in hospitals, COVID-19 assessment centres, and long-term care homes. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. After 30 days, we will no longer accept returns. Within 10 days of purchase, you can return your item and receive a refund to the original method of payment, at any boutique in the country you bought it from. Audience Relations, CBC P.O. Let's continue to take care of each other," continued Mr. Hill. Aritzia plans to open five or six new stores and reposition three existing locations, primarily in the second half of the fiscal year. All of our people are essential to the Aritzia team and we know we wouldnt be us without them. This represents a collaboration withCause We Care, a Vancouver-based foundation supporting single moms and children living in poverty in Greater Vancouver, including the Downtown Eastside, one of Canadas most underprivileged communities. Get our Fashion & Beauty newsletter by tapping the button below. As soon as your return is complete, we'll e-mail you and let you know. Bottom line Both companies. The Aritzia Refund policy is similarly strict . We are the place to shop right now in the United States, Hill noted. Also on the topic of representation, Aritzia has faced criticism in the past for not offering a wide breadth of sizes. How can I get this? Return Processing Times. Its collection of ribbed tanks, super-soft sweatsuits, and even easy tees and joggers have been seen on influencers and celebrities alike and it's not hard to see why. As POPSUGAR editors, we independently select and write about stuff we love and think you'll like too. How can I find out if my local store is open? Should you need anything else, you can always reach us on our live chat or through email at service@aritzia.com. Photographed by Eric Soltan - [+] https://www.ericsoltan.com, The Super Puff pop-up shop, which is an immersive pop-up environment that opened in December 2020 in SoHo, is aptly named Super World. Where impact and internal change are concerned, its an ever-evolving process. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. If you buy a product we have recommended, we may receive affiliate commission, which in turn supports our work. Aritzia is expanding its donations. And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. Be sure to have your package postmarked and sent off within 30 days of your Shipping Confirmation & E-Receipt email. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. While our stores are reopening, we recommend returning your order and placing a new order online. Aritzia is offering two tiers of clothing packages for purchase with items similar to those being gifted, as an opportunity to help provide an additional 90,000 frontline health care providers (360,000 clothing items) with the apparel they need. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Aritzia closing all stores until further notice due to COVID-19 | CBC News Loaded. Sale items marked with a discount of 50% or greater are final sale. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. Sales for e-commerce increased almost 47% to $148 million and 162.2% from the third quarter last year. TnAction Spring 23 just launched. Wong explains the growth of Aritzias e-commerce: Upon the closure of our boutiques, we took immediate action to drive e-commerce revenue, adjusting our product, marketing and operational strategies appropriately. This comes after the brand faced allegations of anti-black racism from former employees, who reported that they had experienced microaggressions and disproportionate career immobility when compared to their white counterparts. Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own. The return-to-work policy, including masking and antigen testing, for employees and students with COVID-19 remains unchanged. "We are in an unprecedented position to expand our product lines' depth, which includes sizes, length, colors, breadth, [and] new style developments We recognize that additional sizing choices will be important moving forward." expressly prohibited without the prior written consent of Toronto A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. Our approach is modelled after the successful implementation at our Distribution Centres and Concierge hubs, where weve not had a single positive case of COVID-19 to date. For more details about our return and exchange policy, see. Subsequent instalments to Afterpay may be required. These recommendations are applicable to Alberta and may differ from other jurisdictions. The adjusted net loss was $24.9 million or 23 cents per diluted share compared with net income of $18.5 million or 17 cents per share rrmfor the first quarter the previous year. Aritzia has closed all 95 of its stores as a precaution during this coronavirus crisis. After 14 days of reopening, we will no longer accept returns or exchanges. Our goal is to do our part for the global well-being. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. Can I refund it? Net revenue totalled $111.4 million, down 43.4 per cent from $196.7 million in the same time last year. Were taking industry-leading health precautions and doing everything we can to ensure the safety of our people, our community and you. Message and data rates may apply. Some of our new health and safety measures include: ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS 2023 Vox Media, LLC. When search suggestions are available use up and down arrows to review and enter to select. Once we receive your package, well process your return within 7 to 10 business days. The company said it would be offering free shipping and free returns on online orders in the meantime. Most corporations have tons of money in reserve funds that could easily be used," wrote one user.
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