Just unbelievable, l don't know why the passport office still employing TNT for the passport delivery, very poor service, no communication, hours and hours on the phone. Passport advice. If it's your old address, you can call TNT to change the address, but TNT needs get approval from UKVI, it might take two weeks or smth. I am hoping to hear something on Monday if not a call to hMPO is in order. Angela King told us that TNT was supposed to deliver her passport on Monday 15 November. Thanks CR001 Moderator Posts: 83793 Joined: Thu Mar 08, 2012 10:55 pm Location: London Mood: TNT keeps changing passport delivery date by poqlpiusefdousngdn Fri Nov 27, 2020 7:36 pm According to my tacking number i should receive my passport on Thursday 26.11 i have waited all day and been refreshing the tracking website just to find out at 5pm that they have changed my delivery date to Friday. If youd like to join in, please sign in or register. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. So apparently my passport is arriving today 27th February between 08:00 and 20:00hours it hasnt , where is it? 'Both my wife and I are in our 70's and made a round trip of around 30 miles,' he says. The company recorded sales of 6.91 billion in 2015. 25 November 2021. Just took a picture of the entrance & said failed to deliver. Participant. Dont include personal or financial information like your National Insurance number or credit card details. How you track your passport application depends on how you applied for it. The firm has fully owned operations in 61 countries and delivers documents, parcels and pieces of freight to over 200 countries. My passport was sent on Saturday and I am still not able to track anything. When you get to the TNT bit after putting application ref in, click on the box and it goes to the delivery date (I didnt know to do this first time round so it looked blank). ', It apologised for the delays and said that it was working with the Passport Office to resolve the problems. The parcel remains "going back the delivery spot" on record. :). We use some essential cookies to make this service work. LV does have a policy that covers you for loss of a passport up to seven days before departure. The courier left without even ringing the bell. Instead it rang the wrong door, despite the fact that she'd pinned a notice to the door explaining where to deliver. Reddit and its partners use cookies and similar technologies to provide you with a better experience. They will use the 'share code' to confirm your immigration status and save this evidence themselves. 0. Based on the displayed status, you may contact the respective speed post center or your nearest Speed . A delivery company has apologised amid reports that people are facing lengthy delays receiving their passports and some have had to cancel travel plans in the run-up to Christmas. Stanley embarks on a whirlwind tour Video. But I just kept checking tracking on the TNT tracking page with my postcode and passport application number as the reference. The best advice is to make sure that you allow at least 10 weeks to get a new passport, and to choose a holiday where you have flexible booking. Shipping & Logistics Courier Service TNT UK TNT UK Reviews 14,176 Bad 1.5 VERIFIED COMPANY tnt.co.uk Visit this website Write a review Reviews 1.5 14,176 total 5-star 20% 4-star 3% 3-star 2% 2-star 4% 1-star 71% Filter Sort: Most relevant SH Sheila 13 reviews GB 3 days ago You have lost one of my boxes I had this issue earlier in the year before I discovered how to establish my tracking number. 27/12/20 - 21:01 #5. andydenyer wrote: . Passport printed 11.43am 30th March. Whats the point of being a company for delivery, if you cant even do your job properly. C. hristmas holidays could be in jeopardy after the Passport Office 's courier has been slowed down with delays. Read about our approach to external linking. Premium Delivery Option; If you chose Premium Delivery, TNT will contact you to schedule a date and time for delivery. Absolute shocking service by Tnt. 2nd attempt to deliver my daughters renewal passport. Track all your TNT Global parcels. The Passport Office is currently advising travellers to allow up to 10 weeks for applications to be processed, up from an average turnaround time of three weeks before the pandemic. Worst company for delivery! Applied on the 30th Jan for a passport renewal and name change. Where is it. If you need help with tracking your package, you can trace it online using the TNT tracking tool. Login to your account or learn more about how to become a better shipper, printing offers, or get inspiration for your small business. Email address. The delivery staff did not use any intercom. FedEx tracking provides unparalleled insight into when your package will be delivered. Youll find your passport application reference in the confirmation email. Is it stolen. When your new passport failed to arrive, the Passport Office very quickly issued a fresh one and sent it to you by Royal Mail. Lily Waddell. ", Another said: "I have had three delivery dates and it hasn't turned up. This has resulted in a significant increase in the items to be delivered through our dedicated HMPO network. It states that thousands have experienced "significant delays" in getting their passports delivered in recent months, and many have cancelled travel plans as a result. E-commerce delivery service for packages up to 30kg, for your low value shipments. Im waiting for exactly the same, not heard anything of TNT yet since receiving an email 4 days ago saying passport sent, How long are people waiting to hear of TNT after receiving an email from the passport office saying sent, Google TNT passport delivery, visit the page click Track and enter your postcode and your PEX application number in the application reference field, I finally got my passport today as promised. But the documents that were entrusted to TNT included your visa. Hopefully will update by tomorrow night with a passport in hand haha. Still no passport. Thank you for using our passport application service. Rip-off websites are charging for free travel forms. ), Tagged:tnt passport delivery tracking information. Calls to 0300 numbers are charged at . I still hadnt heard anything today so I phoned the passport office who said they had no idea what was happening with it and would arrange a call back. We are a group of people who love to travel and wanted to create a UK resource to give passport applicants some idea of how long they should expect to receive their passport. You may be able to get a passport using the 1-day Premium service (usually within 4 hours, although this could be the next day if the office is due to close) or 1-week Fast Track service. "Enter a FedEx tracking number to review shipping details." Tracking ID. We use some essential cookies to make this website work. To help us improve GOV.UK, wed like to know more about your visit today. I had to call the estate agents and one of there staff members had to get into the property to retrieve the passport! We apply in post office but they deliver thru private company. Dont include personal or financial information like your National Insurance number or credit card details. Call the Passport Adviceline to track your application if you applied for your passport: When you call, select option 1 and enter either the: Passport Adviceline Suggested companies are based on peoples browsing tendencies. Hope that helps! "Unlike many other couriers, TNT do not seem to provide real time tracking, nor can you provide delivery instructions," the petition says. She finally received her lost passport several hours after she was due to fly to Egypt. This can be either a 9 digit number, if you used the Check & Send service through the Post Office, or a 10 digit number if you applied by post. Staff should also be aware that the last post is 5pm. Another traveller, Peter Lockwood, had a similar experience - but he ultimately had more luck. 8 working days from them notifying of receiving my old passport. This includes when we have refused the application because the customer has no claim, or the customer has withdrawn their application. The status on the website says that my passport has been "Dispatched/ Delivered". Even though my address clearly states number 9. Quick process Date of experience: 14 February 2023 RH roger hey 6 reviews GB 10 Feb 2023 Excellent and speady service Hi, I got a text message on Tuesday morning (15th) that my passport was being sent out via TNT, still not heard anything from TNT and the reference isnt recognised on TNT tracking any thoughts or advice? I missed the delivery today so trying to follow the steps to have it re-delivered or ideally sent to a depo but when i put the tracking details it just gives me a blank page except for the map pin symbol. Information provided by various external sources. TNT, which is. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, your application reference begins with POD, 10-digit barcode number from your application form, 9-digit number on your receipt if you applied at the Post Office. I have sent my documents for passport application on Monday 7/9/2020 by special delivery to HMPO Peterborough and HMPO Newport on the same day. "This has resulted in a significant increase in the items to be delivered through our dedicated HMPO network," it said. It's fallen on a really weird time for deliveries as it was Christmas day, a weekend and then an extra day bank holiday. He was repeatedly given new delivery dates, six in total, but each time the passport didn't arrive. No info or anything. This guidance tells HM Passport Office staff why we need a delivery address and how to: This guidance must be used for deliveries of new passports and the return of supporting documents. It goes against our guidelines to offer incentives for reviews. You should have taken photos of your application and old passport just for this sort of situation. TNT Express Tracking Details. This is criminal that the UK Government have chosen TNT and paid a them 77 Million contract to deliver passports and their couriers are just crooks who don't ring the bell but still take photos and say no one answered. worst delivery service1st attempt for passport delivery didn't give enough warning and sent me an email for delivery of the passport on the same day.2nd time sent me email again on the same day luckily I didn't leave for work and stayed at home for the delivery but than no delivery person showed up to deliver the passport.Tried to ring the customer service at least 10 times but each time they pick up and cut the call. Getting a clear overview of rates and times allows you to make an informed decision for your business. and our The passport meant to be delivered on 19th Jan. Blood, sweat and literal tears VideoBlood, sweat and literal tears Make tonight a movie night! Passport Office now send me a link to the TNT tracking website clearly showing TNT have my passport. What are the rules for travelling abroad? You may change your preferred document delivery pick-up locations online or through the call center until 11:59 p.m. the day before your interview appointment. Why does HM passport office use a firm with such low rating to deliver an important item. Here are 8 tips for writing great reviews. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Government issued passport but used private company for delivery. . This petition starter stood up and took action. A FedEx spokesperson said: "We fully understand the importance of these shipments to our customers and are taking additional steps to provide timely delivery by adding additional resources to the operations in the UK. Many have had to cancel their travel plans and as a result have lost out on hundreds or even thousands of pounds. You will be redirected and will have to start again. 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