No response. B. brenda123129 of FARMINGTON, US. To learn more, check out our blog What is a Timeshare and How Does it Work? He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. My wife and I was deceived and lied to, they are good at what they do. Thank you! Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. Reporter3228572. I just feel so bad for all of the people that get swindled by vultures like these. Had enough of Palmera. Unlimited Vacation Club - Members Only Please! This business is not a member of Business Consumer Alliance. Time share oversere haven't got anywhere yet. Write reviews, ask and respond to questions, How do I get out of this? I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) He wanted to sell it, and in the process, we wanted to buy our own t. s. there. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. to the resort just about 1 year later and went to the sales office From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. Box 7602, Hilton Head Island, SC 29938. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Taxes, additional fees and charges may apply. Login. Repeat this to yourself as often as is necessary. membership takes 45 days to activate, 15 days after you can Time Shares. Location. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. To be updated with all the latest news, offers and special announcements. Others, however, ask you to pay big up front for some promised future benefit. Offers void where prohibited by law. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. I told them I was waiting on a check from them to pay off my old time share. I am respectfully asking for a rapid response. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Please be wary when you go on this tour. All content should be genuine and unique to the guest. Learn how the rating is calculated 1 complaint. Buyer Beware!!!! Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. I even saw some stuff abour class action lawsuits. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? Bath 2 . get quotes and more. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. Write reviews, ask and respond to questions, So why do people still buy timeshares? Submit a complaint and get your issue resolved. The first clue should have been that the Quest So he takes us to another person so we can "check out". Check the complaint history, rating and reviews on this company. Please visit RCI.com for details. If a deal is actually honest, it will still be there after you take a day or so to check it. Reply. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. My dad had this happen and he called them and said he was not paying anothe dime. This fact does not disparage the company in any way. Our friends did, for sure. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. and told them we wanted to cancel the contract or they could Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. At least I can dispute the credit card charges. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. We were blatantly lied to about our purchase. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. The complaint has been investigated and resolved to the customers satisfaction. We put down $1200 on our credit card and signed the financing paperwork for the rest. Hawaii TAT Broker ID #TA-023-193-6000-01. Remove some or all of your filters below. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. Nothing that the salesman presented to us was true. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. We bought 3,000 points for around $13K. would get enough money to pay off their time share. I just want out. Get direct access to Palmera Vacation Club through official links provided below. Write reviews, ask and respond to questions, This post has been removed at the author's request. Write reviews, ask and respond to questions, The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. Etc. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. All reviews are available on the sites they are accredited to. We purchased a timeshare with Palmera. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. We tried to fight it at that time, but we had signed a contractual agreement. My biggest fear is the financing paperwork I signed. They sat us down with our salesman in a large room. What is the cost??? Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Respect the privacy of others. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. Of course, this was not mentioned. true. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). They never answer our calls I but 5000.points and paid $2000. Feb 28, 2023 7:27 pm EST. I have tried multiple times and never receive a response from the request. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. We asked plenty of questions, figuring 4 heads were better than 2. 213. At our age changing made sense if this transition occured. She gets rude too and tells us she guesses we just like to waste all of our money. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. So they could either buy it back or he'd just quit making payments, so they let him out of it. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. The latest review amount billed was posted on Feb 28, 2023. Should I contact the finance company as well to let them know we have canceled the contract? We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. We retained OMG!!! We attended the 90 min presentation this past weekend in Hilton Head Island. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. Read Also: Sale Of Vacation Rental Property. We were still not interested. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. This review was chosen algorithmically as the most valued customer feedback. Why? It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Still wondering why people buy timeshares? purchase it back from us. showed us were significantly less than what was actually Is this your company? The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. Like all the other complaints prior to me. After all, it's not their money but yours. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. Palmera is deducting $295 out of my checking account a month. International Association of Better Business Bureaus. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. Make sure any club youre considering can pass an easy scam test. Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! The letter I sent via fedex was received by someone at PCV this morning. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. Respectfully, Member Services DepartmentPalmera Vacation Club. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Sign up for free now, Sign up for free to participate on the website. He seemed very nice and personable at first. Category Timeshares & Vacation Clubs. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website I would also send a copy via USPS certified mail with tracking today. Do we have any recourse to either go back to original rules when we joined or get out of contract? I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. more, You seem to have JavaScript disabled. Claim it and get a lot of features. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. I did this for over an hour. He also danced around answering a lot of questions. Contact them directly! So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? sonyasample@gmail.com. Save. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". Most real companies would take the time..will see where it goes. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. I called in late November and was told that my dates were not open to call again in January. Exchange: CST: 2046555-50. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Must call to book. The savings and perks are clear. Now, multiply this over the next 50 to 60 years. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Theres nothing worse than a cramped hotel room and lack of personal space. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. Your contribution should be yours. as it is a completely free way to help other owners find TUG on the internet! In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. They have their own points system to be used within the resorts that are on Hilton Head. Some restrictions apply. Our credit is being held hostage by Palmera Time Share. Palmera Vacation Club. Interested in Palmera Vacation Club? This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Is this your company? She tries to manipulate us into buying a different packagejust a vacation club without the ownership. This is the version of our website addressed to speakers of English in the United States. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. Hawaii Seller of Travel Reg. Reviews are most valuable when they are original and unbiased. Thats just false for anything thats not outright property ownership. They think all they have to do is change their name or change management companies and people won't find out. At this point I am willing to let them keep the money they sham me out of. Regards, Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. ComplaintsBoard.com is a leading complaint resolution website on the Internet. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! Complaint Resolution Index (CRI) Explained. Click here to get notifications about new complaints of Palmera Vacation Club. File Complaint Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. Click here to explore the Palmera Portfolio. They were looking for Maintenance fees. I became a member in 2015 and was generally happy. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. We were lucky and did not fall for their lies (in 2011). At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. Resolution Sought Contributions should be appropriate for a global audience. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? ST-26552. I should be able to sue myself out of this contract since they did not sell my current time share.
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