Agent after agent kept telling me to wait an additional 24 hours. Compare OrbisPay vs. Payactiv using this comparison chart. Oops! Replies to negative reviews in < 24 hours. Customer service is rude!! Advice to Management Our information is based on independent research and may differ from what you see from a financial institution or service provider. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. You can click on the 'unsubscribe' link in the email at anytime. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. :). The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. Your employer automatically deducts the advance from your next paycheck, so theres technically no repayment term. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. Checking account with 3+ months of banking history, $750+ monthly income, live in eligible state, ages 18+. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. Another 10 to reply with copy and pasted questions, all of which were already addressed. The platform also supports 1:1 consultations with financial coaches, savings guidance, discounts, and expense tracking. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Thats the fee a merchant pays us with every card transaction. 1 Standard rates for data and messaging may apply from your wireless provider. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. He was still taking care of it and much to my surprise fixed it all together whiley phone was rebooting. Payactiv pay advance app isn't available on Finder right now. I wish I never started using this app, its so frustrating!!! Join over 2+ Million people and put yourself ahead. In terms of security, no app is 100% secure. We always try our best to do our job well and your kind words make it all worthwhile. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. Thanks for signing up, we send our newsletter every Tuesday and Thursday! We always try our best to do our job well, and your kind words make it all worthwhile. But to get the most benefits, you need to have sign up for direct deposit to a Payactiv card. I don't know if I am allowed to mention my experience with your full name but I recommend Payactiv because of people like Albert Wick who can help you with almost everything you need even if difficult. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. Money is available immediately. You can apply for a Payactiv account online. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Thank you again! Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Comes with the option to change your due date so you wont fall behind on repayments. David m helped me out when I needed it! m was so helpful he updated my ewa hours so I could handle all my business. Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. You can make up to three cash advance transactions per pay period. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. Private company. Hi Bill, sincerest apologies for the inconvenience. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. I give up, too much effort for a service that is too easy to live without. Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. How likely would you be to recommend finder to a friend or colleague? Student Loan Forgiveness: Will You Qualify for $0 Payments Feb. 28 marked the first day of the Supreme Court hearings on President Biden's student loan forgiveness program. Conclusion. The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. We always try our best to do our job well, and your kind words make it all worthwhile. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . PayActiv is best for workers whose employers are already using the service, as it is a free and easy way to spend your pay as you earn it, without waiting for your next paycheck. There are no fees or interest charges associated with your payday cash advance. This may result in yourhaving access to the funds sooner. Up to 4 days early deposit of government payments2. We always try our best to do our job well, and your kind words make it all worthwhile. Business Profile PayActiv, Inc. Financial Services Contact Information 4880 Stevens Creek Blvd #102 San Jose, CA 95129-1276 Get Directions Visit Website Email this Business (877) 910-8400 Primary. Payactiv Description Our all-in-one platform, Livelihood, helps employees to fully engage in work and personal life. This could put you at risk of getting caught in a cycle of debt. View Payactiv SDS-IT revenue, competitors and contact information. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. Its also one of the few cash advance apps Ive reviewed that offers cash advances. Payactiv is a life saver! Very helpful, understandable and fast. And PayActiv comes close, which is why it earned a 4.9 rating in this category. Hi Eric,Thanks for letting us know about your concern. I have been using payactiv for almost 3 years now and they never get my hours worked right. Send funds by phone number. Here are 8 tips for writing great reviews. Its compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? Have a blessed day. These apps offer advances on your wages to help avoid overdraft fees and expensive short-term loans. Hi Annisia,Thank you for your feedback. :). Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. Anyways 5/5 for Davis M! Took 5 minutes on chat to get asked the number to my account, while I was logged in. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. There is no fee to load money on your prepaid Visa card or to use your card in many locations, including at 37,000 MoneyPass ATMs across the country. I promise he is the best & only agent i will deal with! The SmartSave feature helps you set achievable financial goals each month, creates a saving plan for you, and provides discounts for day-to-day spending like gas and medicines so you achieve your goal at the end of the month. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. If your employer doesnt partner with Payactiv, then this provider might not be worth the trouble. Read 4 more reviews about Payactiv Inc. LM. Have a blessed day. Love you Davis M! . However, we'd like to learn more about your situation and what exactly happened. Perhaps most importantly, you can take a cash advance of up to 50% on your earned pay with no fees or interest charges. We'd like to turn this around and resolve your issue ASAP. No credit check, consistent income in the past 2 months from the same employer. While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. So Ill be honest, I cant stand the customer support on the app, the chat function is slow and glitchy and the ability to communicate through it is awful. Get company announcements, pick up shifts, and get reminders and alerts from work. . Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. :). But a small percentage of users didn't have a seamless experience. This company offers employers and their employees the opportunity to access their earned wages before payday. If your employer does not use PayActiv, you may be better off with a different option. You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. Just send an email to support@payactiv.com. You can receive an advance as high as 50% of the wages youve already earned sometimes at no cost. The platform has collectively provided employees with $5B+ in earned wage access. Up to 2 days early deposit of your paycheck2. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. As a next step you can visit the Payactiv website or read our research on the Best Financial Wellness Software. Know whats possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. As such, it permits employees to access up to 50% of their paycheck prior to payday. One of our representatives will be reaching out to you shortly. Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. Be sure to include your Employer's name, Employee ID, and Mobile number. Zachary Marshall gave me the best customer service that Ive ever had!! Information technology & services. 1 Standard rates for data and messaging may apply from your wireless provider. Hi there,We sincerely apologize for your negative experience. You can receive a cash advance of up to 50% of a day's pay. I love this guy!! Payactiv is a great place to work. Have a blessed day. When comparing offers or services, verify relevant information with the institution or provider's site. Some reviews on Trustpilot point out the company's unreliability, stating that Payactiv has very poor customer service, which is hard to reach. Replies to negative reviews in < 24 hours. We update our data regularly, but information can change between updates. Have a blessed day. Grace made sure it happened n it is now resolved. We believe that building a financial technology business requires more than great technology and amazing design. CONS. We may receive compensation from our partners for placement of their products or services. One of our representatives will be reaching out to you shortly to assist you. Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. Get connected with multiple lenders you might qualify with even if you have bad credit. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Hi Amy,We sincerely apologize for the inconvenience. You can only get your advance two days ahead of time, and youll have to sign up for a prepaid debit card to receive the funds. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. Beyond EWA: 3 Financial Wellness Benefits to Boost Employee Satisfaction, Why Traditional Employee Benefits Arent Enough Anymore. . If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. In 2020, Payactiv released a short film titled, "We Heard You." lawanda moore. Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Run! Dont use Payactiv. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. . Otherwise, read on! You can also consult 1:1 with a financial coach to discuss savings, budgeting skills, how to improve your credit score, debt management, and more.. Payactiv Connect is an internal communication platform within the Payactiv app that employees can use to stay up-to-date with company news, reach out to coworkers, view their schedules, assign and swap shifts, and receive Payactiv news. LoanPro is a core lending software which specializes in the servicing of loans. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Learn more at www.payactiv.com. Live support is available 24/7/365 online or by phone, according to the PayActiv website. :), Zachery Marshall has amazing customer service! ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Her lengthy list of publishing credits include Bankrate, Lending Tree, and Chase Bank. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We always try our best to do our job well, and your kind words make it all worthwhile. Credit Karma is a registered trademark of Credit Karma, LLC. Anyone can write a Trustpilot review. Have a blessed day. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. It is especially beneficial for lower-income hourly workers who want to access their earned wages between paychecks. :). Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future I will never use this card again and I will tell everyone I know to never get one. Advertisement AN Angelica reviews US Updated 4 days ago Better with certain agents Please try again later. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Learn how we maintain accuracy on our site. One of our representatives will be reaching out to you shortly to assist you. App Store is a service mark of Apple Inc. PayActiv Complaints: What Users Dislike Even though the app received mostly positive feedback on app stores, some users expressed concerns. Learn how its rewards program works and see if the card is right for you. Agent assisted me and resolved my issues very quickly. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Some employers also may limit how much of an advance theyre willing to offer. 20072023 Credit Karma, LLC. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Hi Michell,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. I dont ever try leaving bad reviews because it hurts businesses. Hi Annie,Our sincerest apologies for the inconvenience. One of our representatives will be reaching out to you shortly to assist you. Beware Dont Use. The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. President Biden's Fresh Start program has placed $34 billion worth of delinquent or defaulted student loan accounts into "current" status. J.P. Morgan Wealth Management Review: Plans Tailored to Your Financial Goals, Dosh Review 2023: Getting You the Most Back on Your Purchases. American Express National Bank, Member FDIC, has expanded its offerings with an all-digital checking account known as the American Express Rewards Checking account. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. Rather than borrowing money or paying overdrafts and late fees, you can transfer your earned wages directly to your bank account or the Payactiv Visa Card for a fixed transaction fee that ranges between $1 and $2.99 depending on the mode of transfer. We use dedicated people and clever technology to safeguard our platform. They don't care at all.. don't use payactive..please don't. This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. This product doesn't have any reviews yet. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. What Users Can Expect Online market research communityPoints earned for taking surveys or other tasksRedemption options include cash or gift cardsTwo options for participation: SJ Opinion and SJ Pulse With the Venmo credit card, you can get cash back or use your rewards to buy crypto. A co worker of mine tried to warn me about pay active. A team member will be in touch ASAP. Image: Woman on the street looking at her mobile phone. I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! finder.com is a financial comparison and information service, not a bank or product provider, We cannot provide you with personal advice or recommendations, Possible Finance Mobile Installment Loans, Fast5kLoans Short-term Loans Connection Service, Instant to a Payactiv card, otherwise up to 48 hours, 2.63 out of 5 stars, based on 41 customer reviews, 3.3 out of 5 stars, based on 354 customer reviews, 4.8 out of 5 stars, based on 28,100 customer reviews, 4.7 out of 5 stars, based on 29,699 customer reviews, Instant in some cases otherwise up to two business days, Register on app and connect to bank account before requesting funds as needed, Apply online and connect to bank account each time you apply, Available to salaried and hourly employees, Limited options if your employer isnt enrolled in Payactiv, Potential program fees of up to $5 per pay period, SmartSave tool to help you set monthly savings goals, Access to online banking through the Payactiv debit cards, Exclusive discounts on gas, prescription drugs and other products, Bill pay and the ability to transfer funds to Uber and AmazonCash. We always try our best to do our job well and your kind words make it all worthwhile. If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. The app is high-rated on the App Store and Google Play store. Immediate access to wages earned today3. Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. Our team will be in touch ASAP. We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. Student Loan Forgiveness: Bidens Fresh Start Plan Deemed $34 Billion Success How It Benefits Borrowers, Student Loan Forgiveness: 5 Takeaways From Supreme Court Hearing Day One, country's estimated 7.1 million unbanked households, Access your paycheck up to 2 days early or get a cash advance even sooner, No activation or monthly maintenance fees, Gain financial insights and access to money management tools through the app, Funds up to $250,000 protected through the FDIC-approved Central Bank of Kansas City, Can only access 50% of your net pay as an advance, Some features are only available if your employer is part of the PayActiv EWA program. Let alone ask you "how can you be getting a refund that is over a year old doesn't make sense to them how is that possible" then got hung up on. Have a wonderful day ahead! Like other cash advance apps, Payactiv also offers financial wellness services. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. 2023 Payactiv, Inc. All Rights Reserved. :). Faster access to your money. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Hi Geraldine,We sincerely apologize for the inconvenience. Devin picked up my case n made Mr a promise it woukd be resolved in a day. 24 Reviews Visit Website. We always try our best to do our job well, and your kind words make it all worthwhile. If I have any future issues, I know I will be taken care of. All Rights Reserved. All Right Reserved. Payactiv Review. Ned is the highlight of this company compared to the 25+ agents I've spoken too. Have a blessed day. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. We'd like to turn this around ASAP. Your earnings, spending and savings with you in control. We always try our best to do our job well and your kind words make it all worthwhile. We'd like to turn this around and resolve your issue ASAP. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. Hi Leah,Thank you for your feedback. No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future, In 2012 we innovated the way to get paid when you work, not two weeks later. You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. This is maddening. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. If you have specific questions about the accessibility of this site, or need assistance with using this site, contact us. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. Hi Elizabeth,Thank you for taking the time to write a review about your experience. Tried to not update my full money! We think it's important for you to understand how we make money. Very knowledgeable and patient. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Their customer support team is available via live chat and call 24/7..
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