end begincmap If your systems tariff contains the same language as TRWAs sample tariff, failure to remedy this hazardous condition is subject to disconnection without notice, and ultimately cancellation of membership due to policy non-compliance in accordance with Section E if the issue is not remedied. begincmap This is the back property customers responsibility. Do I need to calibrate the meter? A: This is a common question. The result is an estimate of total Example: A 20-space trailer park with a 2-inch meter has been evaluated by some TCEQ inspectors to be the actual number of trailer spaces available. <91> <92> <2018> You could also require the applicant to provide this information as part of the application process. <00AE> /CIDInit /ProcSet findresource begin Q: I am aware of the rule that requires meters to be located on the property being served. CMapName currentdict /CMap defineresource pop This has an added benefit that the customers will be required to maintain their own service lines from the meter to their houses. Further, in the past we have seen many TCEQ investigators count dead taps into the systems overall capacity requirements using the assumption that at any time in the future the system would still be responsible for supplying not only the active connections but previously existing connections also. endstream endobj 4 0 obj<>stream Q: What is the purpose of the restriction on multiple connections to a single tap rule? <00A0> If your system refunds memberships then the original member should get their membership back and the new property owner should pay for a new membership. <8B> <8B> <2039> <7F> <7F> <2022> X1'H`7g3a*|f{h00eiF` BVb`+c0 z^ 0000006249 00000 n 0000001107 00000 n The normal straight run of pipe prior to the meter is five times the diameter of the pipe. 12 dict begin <98> <98> <02DC> Next, the system may want to offer a compliance schedule so that service will not be interrupted during the construction and installation of a second meter on the property designated to receive service.. However, there are some situations where a brand-new meter is installed, and it doesnt register correctly. to TCEQ rules regarding elevated storage, the number of connections that are allocated to the tract will be four, because that allocation is determined on the number of meter connections. Q: I am going to change out our master meter at the well and replace it with a new one. This allows the water to straighten out and have less turbulence, thereby allowing the meter to register as accurately as possible. CMapName currentdict /CMap defineresource pop The TRWA Sample Tariff addresses this issue and follows the Public Utility Commission (PUC) Chapter 24 rules about the systems ability to access a meter for repairs and normal service. For example, in Section E, Members Responsibility: d. Therefore, all water usage registering upon and/or damages occurring to the metering equipment owned and maintained by the Corporation shall be subject to charges as determined by the Corporations Tariff as amended from time to time by the Board of Directors. It is never a good idea to set a meter at one residence with a yard or service line running across the property to the next active connection. A: This is certainly a tricky situation but its one that many TRWA systems have faced when trying to enforce their tariff or district service policies. <8E> <8E> <017D> The assumed population equivalent per connection should be indicated. However, due to some political maneuvering several years ago, some exceptions were included in the Texas Administrative Code that allow the commissions executive director to permit master metering when applicable. A: TRWA does not make recommendations for rates, but we do provide rate calculation training so that a system can set proper rates that are equitable to all customers. What options do we have to address this issue? <9A> <9A> <0161> 3 The Blue ater Contract defines a "LUE" as the capacity necessary to serve a single-family residential . << HWn8}7vR}\d.P`! Each system has to check references, call neighboring systems that use the same product or professional, and verify to the best of their ability the facts before purchasing materials or entering into a contract. /CMapType 2 def <85> <85> <2026> <81> <81> <2022> each new commercial connection and $1,000 for each new residential connection. One of the main reasons for a turbine or propeller master meter to register incorrectly is improper piping configurations from the well to and past the meter location. <95> <95> <2022> endcmap This includes design, review and approval of all plans and all on-site and off-site service facilities by the corporations engineer and compliance with any applicable municipal or other governmental codes and specifications. Q: Can a WSC allow a homeowner to have an additional meter for the sole purpose of running the sprinkler system for their lawn and landscape? But the continued headaches and future problems will not be worth the bad public relations this can cause if anything happens to the service line or meter that is on someone elses property. /CMapName /Helvetica-ObliqueOPBaseFont5 def We bring together that rare . 12 dict begin /Supplement 0 We had the owner submit a feasibility study and it shows that we can support them. First, the one meter per residence language should be part of your tariff or service policy. For example, the provisions of TRWAs Sample Tariff regarding non-standard service include the requirement that the corporation approve the design requirements of the applicants required facilities prior to initiation of a non-standard service contract. B. Multi-Family Residential A twelve-inch (12") water main shall be required to loop through a multi-family district. <00> <00> <0000> o0?LgGt{Cifk_Kat2'~ez{*R,r08e0@Bf1+oxG t%&L!XD(gTn6"LXa9t> ]BA Y,bps`>x/@HnqXNZ1yek5Fq8:^bV_W =.*'&0Y5E4oUpcbT6P,SkV/ lliF7LEM]AgDtC,a]oaF![Oi0 qy}>XPN&:VYCp>F0 " Can you help me out with this? =4$y]/%(%DL <8B> <8B> <2039> The problem comes when that good person moves out and someone else purchases the front property and doesnt care for or even know the folks behind their property, and wants the customers service line and meter removed from their property. The base rates for larger meters should be set to pay for these larger required capacities instead of making the customers with standard size meters subsidize the customers with bigger meters that place more demand costs on the system. I have also seen frustration when the front property owner requests a second meter from the system and the line is at capacity. We have generally required individual meters for each unit, but one owner wants to know if they can put in a 2-inch master meter for all 10 units in five nearby duplexes. For example, the Service Rules and Regulations of the TRWA Sample Tariff, Section E, states: An apartment building, condominium, manufactured housing (modular, mobile or RV) community, business center or other similar type enterprise may be considered by the Corporation to be a single commercial facility if the owner applies for a meter as a 'master metered account' and complies with the requirements set forth in PUC rules, this Tariff and applicable law. TRWAs Sample Tariff, Section B provides additional detail, requiring compliance with PUC, Chapter 24, Subchapter H rules pertaining to submetering. One requirement under PUC rules is that the owner who intends to bill tenants for sub-metered or allocated utility service or who changes the method used to bill tenants for utility service must register with the PUC in a form prescribed by the commission. 0000036396 00000 n -C BiOUuI jL33Vl4N2ZMA z&;~^*9KDzBW~Q(p7rp>dIi=7}%I~y[$+q_3i-#yzqwTxj/,Rz@S| (~x@dn fA=~0xO}wASICHzKnp[o You should always keep the safety of your employees in mind and act within the law. I1Aq sa:VAza:o ~6_9d23\@GfqQ H4o?a Z}*B"E}I"}}-}oKk$D%+M?AGPf!Sn$_ WzIj&?K/GrwkIL ( kZPiu-Jbg\N2A;$_J|MS[t7P]"nSx}tcGl>^ZKeKH^ZURCZjVAiU&6mvTAl/wDXIvS-U*Kv[GAWBk'3TnM(u"wP4n": $ ZJ[$+n4b=J}}0_LWjcF;0kc.#1I-u}'[{W}$LSKUnUKI.DW~mR^Np voZNL*aAnh^Xo;kji,5]4>Q/ZhB4cq: TuMBv;M8OPhFGDDDDE_k#[vD4 Dr(~[uk_w~'oa_}2;WdASMS aA aV* 8IxFDDDDD_B""#__O &FF#0B>"(4#c3h*E/#!!80 "Df"qdp%_d$vHf -Uyxn/dqHGci|GE800f:(F/GG0xG#xx DDD-p0 This is referred to in Section C under the definition of member and proof of ownership, and again in Section E under Rules and Regulations. <8F> <8F> <2022> A: Your question is very common for all rural and some urban systems. Different growth An LUE is assumed to represent 3.5 people living in a residence. Both of these sections clearly state that an owner of the property to be served is the only person qualified to be a WSC member and that the meter has to be installed on the property designated to be served. There should be a calibration or certification of accuracy with the new meter. Q: Can we install a meter on land that is not owned by the system member if he gets an easement from the land owner? In this case, applicants pay for what is necessary to provide them with their individual service, including his or her part of line upgrades, wells, tanks or treatment capacities before receiving service or entering into a service contract; the system pays for any facility capacity in excess of what the individual needs. What should we do? If your board would like for one of TRWAs staff to attend a meeting to do some rate training, please contact our office. <83> <83> <0192> <98> <98> <02DC> Q: How important is the NSF 60 certification on meters or does it even matter? I told her that was incorrect and that I would mail her the documentation to prove it. 0000003802 00000 n We want to be fair, but we also want be responsible. The short answer is yes, the WSC/district board can change their tariff/service policy to allow for meters to be set on someone elses property. Now the member wants the water meter moved to a different property about 100 yards from its original location. It is up to each customer to determine whether they must register as a business with the state or not. 389 0 obj <>stream (7#~mz*B TwIewVq_kgcQyQ4Jd/ K3E\_%9=G$#. If your utility is a political subdivision and you do not have a certificate of convenience and necessity, your obligation and requirements are dictated by other state statutes. -tjOXWIR-9L#|qAH)=ya[AXO>_u 9U]](M:?`^V a/X`jsV60;aC}18Y_{/c%nmVlf.0FVL However, the applicant or landowner can request a single master meter if they dont want to re-plumb their entire property to accommodate individual meters. How do you protect the integrity of the system when you do not know the background or intent of the person performing the volunteer work? A: TCEQ rule 290.44(a)(4) explains the purpose of the rule stating: Each community public water system shall provide accurate metering devices at each residential, commercial or industrial service connection for the accumulation of water usage data. This ensures that the water system can document that customers are being billed properly. We have several customers who have gates at the back of their homes and their homes are built at least 500 feet off the road. Q: A current member of our WSC has asked for a second meter on their property. /Ordering (UCS) 0000000825 00000 n The system needs to be aware of the potential liability issues with such an arrangement and should contact the systems insurance provider to find out what, if anything, would be covered if the person is injured while reading meters or causes an accident or damages some customers property. Then a straight run of pipe at least three times the diameter of the pipe after the meter. C+vdt\?K(Pwu,Gu-=s-^|8o!$cntc}Egg=/ckY0 \ With this person not being an employee or contractor, exactly what leverage does the system use to require the meter readings to be delivered on time and accurately? <00> Finally, it is also important to be clear with the applicant regarding how the drought contingency and water rationing requirements apply to the irrigation meter. TRWA suggests that systems tell their customers to add the cost of their meter and impact fee to the cost of their property before they sell in order to fund installing another meter at their new location. u5e` T <9D> <9D> <2022> The original member will pay all costs associated with a new meter installation as if they were a new customer, since they are a new customer at this new location. The most immediate issue to address is the potential health hazard caused by the loss of pressure when the booster pump kicks on. Some of this cost will be paid by these new customers once they start paying their monthly water bill, but the previous customers not only have been paying for what it costs for them to receive water delivered to their homes, they have also been paying a bit extra toward the complete debt-service for all existing capacity. hbbd``b`+A| "[@@ebX H0X "$k $BG HI (,HW *##6F0 w What a system considers to be reasonable access may vary. "Equivalent residential units" or "ERU" is a unit of measurement based upon a standard single-family residential home used to establish rates, fees and charges and volume capacity limits. However, TCEQs 2019 guidance on determining the number of connections served by public water systems defines active connection to include any connection that has the capacity to receive water, even if there is no customer currently receiving water service there. Big problems can occur when either of the properties changes hands. <20> <7E> <0020> For customers who have their homes 500 feet or more off the road, meters may be relocated to the edge of the customers property instead of at the house. One of our customers is demanding that she keep her meter since she paid for it and she feels it should be hers to keep. The date of construction is not relevant to the issue of whether a single master meter or individual meters would be preferable; however, it is important when considering the required customer service inspection (CSI) which must be completed for all eight units and the tract of property to be served. /Registry (Helvetica-ObliqueOPBaseFont5) Also, since the lead ban was in effect when the units were constructed in 2006, the CSI inspector should use swabs to test the plumbing for led. These existing capacity components were and are being paid for through monthly water rates. <09> <0A> <0009> When a system sees that there is inequity in their current rate structure causing some customers to subsidize the water usage and capacity requirements for other customers, the board ought to rectify the situation by amending rates. What can we do if the owner of the membership denies that someone is living at the second residence? How do we determine base rates for 2- or 3-inch meters? endstream endobj 75 0 obj<>/BaseFont/Times-Roman/FirstChar 0/LastChar 255/Subtype/Type1/ToUnicode 76 0 R/Widths[0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 250 340 410 500 500 840 785 185 340 340 500 560 250 340 250 290 500 500 500 500 500 500 500 500 500 500 290 290 565 565 565 440 925 720 670 670 725 610 555 720 720 335 390 725 615 880 720 720 560 720 665 555 605 715 715 945 725 725 610 335 275 335 475 500 330 450 500 450 500 450 340 500 500 275 275 500 275 775 500 500 500 500 340 390 285 500 500 720 500 500 450 490 200 490 550 350 500 350 340 500 450 1000 500 500 340 1000 565 340 890 350 610 350 350 340 340 445 445 350 500 1000 340 990 390 340 730 350 450 730 250 340 500 500 500 500 210 500 340 770 280 500 570 340 770 340 410 570 300 300 340 510 460 250 340 300 310 500 750 750 750 445 720 720 720 720 720 720 885 675 615 615 615 615 340 340 340 340 720 720 720 720 720 720 720 565 720 720 720 720 720 720 560 500 450 450 450 450 450 450 670 450 450 450 450 450 280 280 280 280 500 500 500 500 500 500 500 565 500 500 500 500 500 500 500 500]>> endobj 76 0 obj<>stream The best way to verify whether a customer has a prohibited second connection is by performing a new customer service inspection (CSI). In the case of choosing a meter read system, we suggest that the meter supplier provide you with a list of systems that uses their meters so your system can check out the pros and cons with other systems that are using the meters. Section E allows for disconnection without notice when a known dangerous or hazardous condition exists for which service may remain disconnected for as long as the condition exists, including but not limited to a public health nuisance as defined in Texas Health and Safety Code Sections 341.011 or 343.011. 362 0 obj It is best to work with your customers so that a reasonable solution can be found.
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