Please speak to one of our consultants for further details. There are also plenty of travel deals available to all young people (18-25 year-olds). We know, its very confusing! In particular, you agree that in certain circumstances (such as where you request us to book international travel for you), we are permitted to disclose your personal information to overseas recipients. StudentUniverse allows you to search and compare flights from 220+ major airlines, such as American Airlines, United Airlines, Jetblue, Alaskan Airlines, Delta Air Lines, Air Canada, British Airways, Qatar Airways, Air China, China Eastern, Air Canada, Westjet, Lufthansa, KLM and more. All travellers must have a valid passport for any international travel and many countries require at least six months validity from the date of return. You agree and acknowledge that such monies will not be held by us on trust for and on behalf of you and we may hold such monies in any account as we see fit, including with our own and/or other customer money. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. References to us, we or our mean Flight Centre (UK) Limited, company number 02937210 (trading as StudentUniverse). You should be aware that costs could increase closer to the departure date. To confirm your travel arrangements you may be required to pay a deposit per person. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. period of more than twenty-four hours or include overnight accommodation. If a deposit was paid by credit card, you agree that the card may be debited for final payment without further approval by the balance due date. If you arrive late for a flight according to the airline's check-in requirements, or miss a flight, for ANY reason you will lose the total value of your ticket. Regardless of the situation, we have to stick to airline policy. We really cant speak to any insurance questions. All our best deals, straight to your inbox, We negotiate directly with airlines and hotel suppliers to get you exclusive discounts, Get promo codes on top of everyday discounts during peak booking times, Lock in that great price as you can cancel many flights for free within 24 hours and many hotels up until 24 hours before arrival, StudentUniverse has negotiated with more than 90 airlines from United Airlines to British Airways to Air China and more. Enjoy the discount! While we will make every attempt to keep this information up to date, we will not assume any responsibility for its accuracy as airlines reserve the right to make changes to their frequent flyer program without advance notice. We understand a lot of events have been cancelled due to concerns over COVID-19. It is your responsibility to ensure you have the proper visas/documents. Your order constitutes an offer to buy a product. Get Studentuniverse Refund Policy Promo Code from this link and save money on your next purchase. Whether the cancellation is initiated by you or the provider, in addition to any supplier and airline cancellation/amendment fees, we may charge the following fees on a Per Passenger, Per Booking basis in our sole discretion: (A) Domestic US flights: Cancellation Fees: $75.00 / Amendment Fees: $75.00; and (B) Flights to/from the Rest of the World (destinations outside of USA) Cancellation Fees: $250.00 / Amendment Fees: $150.00. We are experiencing unprecedented volumes of calls and messages at this time. Please ask us to confirm what protection may apply to your booking. When emailing us, make sure you include the invoice numbers of everyone in your party. In the rare situation where you have already been told that the airline has agreed to a refund, please note that it will be delayed. We are trying to help as many people as possible as quickly as we can. Fulfillment of a request cannot be guaranteed. We advise you also to print the on screen confirmation. If your travel is further out, please wait and call us closer to your flight or message us via email or facebook messenger. All refunds will be delayed until the situation stabilises. At this time, many (although not all) airlines have issued a waiver for a free change for any travel in March or April. We advise travellers to retain sufficient local currency to meet these charges. You must comply with local government regulations. So yes, they would ask you to upload some documents before . Most of these changes will be minor and we will advise you of them at the earliest possible date. Please note that a flight described in your flight ticket as "direct" will not necessarily be non-stop. How were working to help you during COVID-19 and your FAQs answered: Your StudentUniverse reservation number (typically 6 letters), A phone number where you can be reached at any time (we have agents working 24hrs a day all over the world), If you are ok with canceling for future credit per the airlines policy let us know and well just take care of it and let you know when its done. Your StudentUniverse reservation number (typically 6 letters) Your full name and date of birth ; The original flight date; The airline; Your email address; A phone number where you can be reached at any time (we have agents working 24hrs a day all over the world) The specific details of your request. We know a lot of you are concerned and have questions about what to do with your travel regarding limitations created by COVID-19. When assisting with an international travel booking, we will assume that all travellers on the booking have a valid passport. Do not book a roundtrip flight only to use the return portion. No need to worry, your credit will still live in My Wallet. First, visit the link for Studentuniverse Refund Policy Coupon Code. The currency your card will be charged in will be noted at time of checkout (in the US, the vast majority of what you purchase is charged in USD). Such recipients may include the overseas travel service providers with whom you seek to make a booking. Please let us know of any special requirements you may have for your travel arrangements such as special meal and seating requests, room type or disabled access. The booking confirmation email or reference number must be given to the accommodation provider at check-in. Travel documents may be subject to certain conditions and/or restrictions such as, but not limited to, being nonrefundable, non-date-changeable, and subject to cancellation and/or amendment fees. Ticket holders must have current student or faculty identification and/or proof of age with them when traveling. This deposit is non-refundable unless your tour is cancelled by us. Each airline has a different policy, but most require you use the credit by the end of this year, and may require you use it for the same route (although it depends on the airline). If a pricing correction affects your pending order, we will offer you the opportunity to keep your booking at the correct price, or we will cancel your pending order without penalty. Although we specialize in student and youth discounts, most of our promo codes apply for all ages. You must read all applicable travel service provider terms and conditions carefully because in every case they will apply to the provision of your travel services. In all circumstances, we will not be liable where any failure in the performance or provision of your travel arrangements is due to: (a) your acts or omissions or the acts or omissions of another member in your group (b) any third party not connected with the provision of your travel arrangements and where the failure is unforeseeable or unavoidable or (c) unavoidable and extraordinary circumstances (including but not limited to war, threat of war, riot, civil disturbances, industrial dispute, terrorist activity and its consequences, natural or other disaster (such as volcanic ash or hurricanes), nuclear incident, fire, adverse weather conditions (actual or threatened, including snow and fog), closed or congested airports or ports, unavoidable technical problems with transport and similar events). It is the responsibility solely of the hotel to deduct the discount upon your arrival. We will advise you of the amount of the deposit and date for final payment at the time of your booking. Sign up for sale alerts, email-only discounts, travel inspiration and more. Your travel credit can be found in My Wallet. You will need to know the legal name and date of birth of your friend(s). It is your responsibility to ensure that you have valid travel documentation, including but not limited to passports, visas, transit visas, green cards, and/or certificates of authenticity, which meet the requirements of immigration and other government authorities at every destination. Some airlines permit accrual of frequent flyer points/miles for our Student/Youth plane tickets, and others do not. Transport and accommodation providers have differing cancellation policies and rules. For all travel we strongly recommend that you take out appropriate travel insurance to cover your travel arrangements. Some countries have reopened borders to international travelers, with guidelines or restrictions. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. You agree that your sole legal recourse is against the specific provider, not StudentUniverse or its affiliates, parent company, shareholders, directors, officers, employees, agents, or contractors. Such a change is deemed to be a minor change. If you look up reviews of tripmate, you will see 1 star across the board. We cannot provide advice or recommendations on whether or not you should travel to a specific destination right now. No compensation is payable in respect of minor changes. If you have any objections to your personal information being disclosed to an overseas recipient, please let us know. They may change due to air traffic control restrictions, weather conditions or operational requirements. We will rely on the authority of the person making the booking to act on behalf of any other traveller on the booking and that person will bind all such travellers to these Booking Conditions. Under EU law (EC 261/2004) you have rights in some circumstances to refunds or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Failure to have documentation may result in denied boarding or denied entry and you will lose the full value of your ticket(s). You will need to have the card number, expiration date, CCV (3 or 4 digit security code), name as it appears on the credit card and the billing address. Therefore, where your requested travel arrangements require that your personal information be sent to an overseas recipient (other than any of our overseas related entities), you agree that this is at your risk and we will not be liable or accountable for how those recipients handle your personal information. In short: better safe than sorry, you should get a COVID test before you travel somewhere by plane. Any claims that may fall under the relevant travel protection policy must be submitted directly to the insurance company identified in the policy. accommodation (c) vehicle rental or (d) other tourist services All airline tickets must be issued in the name of the passport/photo identity holder. Vote 0 0 comments Best Add a Comment More posts you may like r/DiscountSuave Join 16 min. Delta and American Airlines are just two examples of major airlines now allowing credit to be used through 2021. Yes! You must notify your consultant of your payment once it has been made. Once the situation does stabilise, and if your airline allows, we can advocate for refunds on your behalf. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator, except to the extent caused by fault on our part. It is your responsibility to ensure you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation. Eligibility, Joining, and Website Information. Federal law requires that we refer you to the Department of Transport disinfection website at http://airconsumer.dot.gov/spray.htm. Call us when youre ready to rebook and we can help you use credit. This means different things depending on the airline, but for most major airlines at this point it means we can cancel your current flight and provide a future travel credit equal to the remaining value of your ticket. www.cdc.gov. After placing an order, you will receive an email from us with a StudentUniverse invoice number acknowledging that we have received your order. At this time, many airlines have delayed issuing refunds to focus on customer service and protecting passengers, but please know we will advocate on your behalf. Visit the Travel Clinic website or speak to your travel consultant to make an appointment. How do I change or cancel my flight ticket? Name changes are not permitted in any instance (subject to the section below If you transfer your package holiday). Eligibility, Joining, and Website Information, Itineraries with more than 2 destinations. The Community List is available for inspection at ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm. Please reconfirm your flights at least 24 hours prior to departure. Our agents cannot enter these codes once an order has been placed online. Travel documents cannot be transferred to another person to use. Upon confirmation, any arbitral award may be enforced in any court of competent jurisdiction. Other examples of minor changes include alteration of your flight departure time by less than 12 hours, changes to aircraft type and change of accommodation to a comparable or higher standard. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Change rules and fees can vary tremendously. Please ensure you read the credit details and then give us a call when youre ready to book. The name on the credit card can be different than the name of the traveler. Airlines are very strict on name changes once the ticket is issued, so please be careful if you're booking a flight for anyone but yourself. Travel carriers and local authorities at travel destinations may require specific testing prior to boarding and/or upon arrival at your destination, including, but not limited to, a temperature check as a result of the COVID-19 pandemic. Any amounts you receive from travel service providers or travel insurance will be deducted from any sum paid to you as compensation by us. You will be asked to sign up or log in. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. This Website at www.studentuniverse.ca (the "Site") is owned by Studentuniverse Inc ("we", "us") and is applicable to but not limited to enrolled students and faculty members at accredited colleges, or universities and youth 16-25 years old and is provided for residents of Canada. For updated testing or vaccination requirements by country, check out our list of where Americans can travel right now for details. If your airline does appear to . Any loyalty program discrepancies in relation to your booking must be communicated to us within one month of your return date. Please be advised that there are compulsory pre-registration requirements for their visa waiver programs. StudentUniverse does not guarantee that the prices of student plane tickets found on this website are the most competitive in the market. Youll be able to use it on StudentUniverse, for flights operated by that airline. You agree that you are bound by such additional terms and conditions. All terms & conditions of fares we advertise are noted at the bottom of the ad and should assist you in finding the price you're looking for. If you are actually not allowed to enter a country because of a travel restriction, you may be eligible for a refund, depending on your airlines policy. Sometimes airlines provide us with fares we cannot display online, even to our members. If your airline does appear to allow refunds, we recommend following up with us in 4-6 weeks to follow-up. Some travel services made available by StudentUniverse are subject to additional rules, such as airline ticket eligibility and fare rules, including minimum and maximum age restrictions. It is because by booking tickets from the StudentUniverse, you give the platform a right or consent to verify your current enrollment status. If you have purchased a return flight, multi-stop or round the world flight and you do not check in on a confirmed flight, the airline will register you as a no show and your tickets on your subsequent flights will be cancelled by the airline. You may cancel your travel arrangements at any time, however please note that certain travel arrangements may be non-refundable. Keep in mind that Basic Economy flights and partially-flown itineraries are not eligible for refunds. Log in to get the phone number and call our agents, who will help you book over the phone. Sign up. We bring to your attention the existence of a 'Community List', which contains details of air carriers that are subject to an operating ban within the EU. When booking accommodation you will receive a reference number and a booking confirmation email from StudentUniverse on behalf of the accommodation provider. If you already flew the outbound portion of the flight, the credit will be for about half, or the amount of the return portion of the flight. Please check your airline's policy. If you want to cancel or change your flight and you know and agree to your airline's policy, you can do so yourself by going to the "My Trips" page and following the prompts. Travel Clinics, operated by Masta Limited, provide comprehensive travel health advice and same day vaccination and anti-malarial services. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. You will need to input your traveling companions' details before entering your credit card information. The data will be collected when you check-in (either online or at the airport) or, in some circumstances, will be required when you make your booking. For more information about financial protection and the ATOL Certificate go to atol.org.uk/ATOLCertificate. These are intended to give a guide to the services and facilities you should expect from your accommodation. Please refer to your airlines policy for more details on when your credit has to be used by. Most properties and vehicle rental/leasing companies require a credit card imprint at check-in. The right and obligation to arbitrate under this provision shall extend to any claim by or against StudentUniverses affiliates, parent company, officers, directors, employees, agents, or contractors. Please understand this process can take several months to get a resolution and we cannot guarantee it will result in a refund. All individuals departing from the United States of America must be in possession of a valid passport. If the credit card information is passed through to the travel services provider and you seek to charge back your payment from the provider, you agree to indemnify StudentUniverse against this chargeback from the provider, including without limitation any air debit memos charged to StudentUniverse. StudentUniverse is not an insurance company. Travel credit is stored on your StudentUniverse account for future use. Were all working overtime to try and help as much as we can. All fares are subject to change without notice prior to full payment, and may be thereafter adjusted as further set out below. Forced overnight stays for any reason, including changes of itinerary, are not the responsibility of StudentUniverse. If payment is not received from the issuer for any reason, you agree to pay us all amounts due immediately on demand. If we are unable to do so, any dispute arising out of or relating to this Agreement (including the interpretation, validity, breach, performance, or negotiation thereof) or your relationship with StudentUniverse (a Dispute) shall be resolved by final and binding arbitration governed by the Federal Arbitration Act, 9 U.S.C.
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